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About Louise Root and VIPs

photo of Louise Root

Very Important Pets is a reputable, vet referred, Pet Service Agency working to an extremely high standard, owned by me, Louise Root, a qualified veterinary nurse.

Originally from New Zealand, I moved to the UK 14 years ago when I trained as a veterinary nurse. I soon realised that customers had a requirement for trained and reliable professionals to care for their pets in or out of their own homes - so I started Very Important Pets.

Very Important Pets was established in 2001 and since then I have built a team of trained veterinary nurses and very experienced animal carers who together provide an outstanding range of professional pet services for you and your pets.

Earlier this year we moved into a lovely new office in Raynes Park, we have 4 new office staff and 3 staff dogs. Our dog’s join us in the office every day and have a great time playing games and playing with each other.

photo of the office dogs

  • We are fully insured and registered with NARP, The National Association of Registered Petsitters.
  • We are vet accredited and come highly recommended by many veterinary practices.
  • We understand your pets and their needs and will aim to help you out with any job or animal, big or small.
  • Your pet’s own routine will always be followed, and our veterinary nurses can administer medications on your behalf if your pet is unwell.

photo of the office party